Privacy policy
RetroAudio is a RetroChat product that reads websites, documents and text aloud for businesses and organizations ("customers"). This policy explains what we handle for customers using the dashboard and API, and for visitors who use the Listen button on a customer's website.
Visitors on a customer's website
- The Listen button sets no cookies and doesn't identify or track you.
- When you press Listen, translate, look up a word or ask for a summary, the text of that part of the page is sent to us to make the audio or text you asked for. Generated audio is cached so the next listener gets it instantly; it contains only the page's own text.
- For the customer's statistics we count anonymous events per page and day (for example "a listen started on /blog/post"). We don't store who did it, and IP addresses are used only briefly to prevent abuse (rate limits).
- Your player settings (speed, voice, colors) are kept in your browser's local storage, never sent to us.
Customers
We store your name, email address, a salted hash of your password, your workspaces' settings, sites, pronunciation dictionary, documents, Studio projects and exported audio, API key hashes, usage counts, and a session cookie that keeps you signed in. We use this to provide the service, to send emails you need (confirmations, invitations, password resets) and to keep RetroAudio secure. We don't sell data or use it for advertising.
AI processing
Speech, translations, definitions, summaries and document conversion run on AI models hosted on Cloudflare Workers AI (including models from OpenAI, Meta, MyShell and Deepgram). Text is processed only to produce the result you asked for and is not used to train models by us.
For languages read with an online voice (for example Arabic, German, Hindi or Urdu), the text being read is sent to Google's text-to-speech service to make the audio. Only the text is sent, from our servers, never your IP address or any identifier.
Service providers
- Cloudflare: hosting, database, file storage and AI models.
- Google: speech for languages read with an online voice.
- Resend: sending our emails.
Data may be processed outside your country; we rely on these providers' safeguards for international transfers.
Retention and deletion
- Customers can delete documents, Studio projects, sites and whole workspaces from the dashboard; deleted data is removed from the live database and storage.
- Cached audio of public page text may be kept to serve future listeners, and is removed when it's no longer used.
- Usage counts are kept for billing and statistics while the workspace exists.
Security
Data is encrypted in transit. Passwords are hashed, API keys are stored only as hashes, and site keys only work on the domains a customer lists.
Your rights
You can ask to access, correct or delete your personal data by emailing hello@theretrochat.com. If you used the Listen button on someone else's website, contact that website too.